Issue tracking tools are the future.
Why?
Testers will be needed to build a spreadsheet to sign in to all the identified bugs without a suitable bug monitoring mechanism in place. In the short run and with a limited project, this may be a viable option, but this is not a sustainable solution. As a consequence of this, multiple hiccups will occur. There are a few here:
- Not able to access real-time bug status and development
- Task selection for members of the team
- A lack of a central repository
- Lack of ability to alert members of the team about status changes
- Manually consolidating figures
It would be an incredibly tedious and inefficient procedure to populate the Excel sheet with bug reports received by each team member. However, the good news is that the issue tracking tool makes the whole process very easy.
Here are some of the many reasons why you should use issue tracking tools.
Ensures protection by multi-level permits
As they include role-based and project-based approvals, unauthorized interference, data-theft and data mishandling may be largely managed by these applications. Via problem-based permissions, some programs are also able to have even tighter control that requires only watching, just editing or both skills for a problem.
Constructs a shared environment
Call it teamwork or even cohesion, implementing a dilemma tracker is the greatest asset. It places the whole staff on the same page and they work together.
Without waiting for the file to be closed (like in excel), or without the need to build a new version, various entities and different agencies will work concurrently on the same issue.
Improved service and the loyalty of consumers
Another main aspect of most new bug management tools in cooperation with the production team, the quality control team, and the end-users. An error should be identified directly by the end-users and they will be able to supply all the necessary details provided by the developer to address the problem. Once the problem is addressed, the parties, such as the end-users, are typically informed by email.
Customer loyalty is brought on by such direct participation of the customer in the testing process. It also adds a new layer, one with a consumer viewpoint, to product testing.
Fewer bugs identified implies reduced levels of service. But the consumers would be highly pleased if there were no glitches to note because the odds of keeping them are much better. Customers would still find the program trustworthy and they would be more than prepared to recommend it.
Enhances multi-platform strength
Multi-browser capability helps everybody in the enterprise to use the same application on their computer to prevent machine dependence, regardless of which platform they run on-iOS, Android or windows, etc. And undoubtedly, it is an opportunity to be leveraged because it is freedom from the network that offers better reach, the easier flow of information, and ease of use.
