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How to Make Issue Tracking Process More Effective

The quality assurance process has become an important ingredient to ensure quality before releasing an application. To test well is to find the bugs that matter assumes that issues exist. These bugs appear out of nowhere and it is important to highlight them. This can be done by operating the product in all the right ways, sometimes feel that the bugs are hidden somewhere in a box. The issues and bugs do not always appear in a software development process on their own. The purpose of testing is to keep extracting bugs and move them out of the filters. When a bug is reported, then it breaks the chain of hidden bugs in an application.

In order to report a bug, it is important to report an actual bug. A bug or an issue is anything about the product that threatens its value in the opinion of the users. This means that the word bug is a broader term that includes faults, failures, annoyances, and even opportunities. So why does it matter to state that a bug even exists, even if the users have still not seen it or never will? Well, teams using issue tracking tools will realize that is important to have a proper issue tracking system in place. The first rule is that a bug is a relationship between a product, people, and context. As people learn more about a product, the relationship becomes clearer, and they are happy with the product. Well, it is to imagine that all people who really matter should have complete knowledge of the product. So when there is anything wrong with the product, there would be bugs that exist at that point in time. Although it is not possible to learn more about bugs without encountering them earlier, but their existence means that it depends on the product, the people, and the context in which the app has to operate. The basic purpose of testing is to explore the existing status of all these things.

To catch the tester’s attention, a bug should be produced

It is also crucial that issues should occur or happen. In software testing, apart from manifesting the behavior of the bug, it is important that a product operates under the right conditions. Good testing is only possible by systematically covering the various areas of a product including functions, data, platform configurations, interfaces, etc. in order to maximize the chance of producing bugs that matter.

Is it possible to produce a bug if it is not produced during testing already?

Well, yes there are chances that the way one team tests an application may be different from the way real users use the product. What they observe is that you might never encounter in the testing lab.

Can a bug be produced and yet not producible?

Yes, there are chances that a bug using an input or a system configuration that will never be available in realistic use. Or teams may not be testing the right version of a product.

A bug should be observable

When using issue tracking tools to resolve issues in an application, it is important to be able to see bugs. Being able to observe is a key part of testability. With the help of detailed log files and access to the back-end interfaces, the observability can improve a great deal.

Is it possible that a bug is produced and yet not be observable during testing?

A bug that is produced is observable, but it might not be possible practically due to the tools and methods being used at that time. Although the bug corrupts a database, yet you may have no means to check the entire condition of the database.

Can a bug be observable and yet not produced?

Yes. it is possible that you may have memories or illusions of believing you see something that later is proven never existed. Testers should appreciate how fragile human perception is. Thus, it is possible for bugs to be observable but not have been produced yet.

Conclusion

It is important for a bug to be producible in order for it to have an effect on anyone. It means that there should be some way to possibly manifest the behavior that causes troubles that the bugs are expected to cause. When there is a fault in code, producing the bug means running the code in such a manner that it does not cause any sort of failure. Developers and testers can become very irritable about how producible bugs are. Sometimes they ask you not to report anything that cannot be reproduced on demand.