During the same process, when an issue or bug is identified, it needs to be recorded and communicated to the developers through a proper channel. If an organization incorporates a test management tool along with defect tracking software at this point then it becomes easy for the management as well as the team to monitor details of the projects and track the records in a timely manner. With these few integrations efficiency is prioritized and adaptability among the team is also enhanced. Since testing is performed in an organized way so mistakes can be identified quickly and all the details are recorded which makes it easy to countercheck.
It helps the team to learn from the previous mistakes and corrective measures are taken timely in the future. If issues are not dealt with timely then most of the time would be spent on reevaluating ideas and processes rather than performing the assigned task. As testers spend a sufficient amount of time and effort to make a software error-free but there are also chances that some issues are introduced in the testing phase too as testers write scripts to carry out automation testing smoothly.
The purpose of defect management and defect tracking tools may vary for every organization and project. For instance, some might be using it for operational support or for retesting defects, while some maintain the status report and share inputs through it, some organizations also use these tools to list all defects and maintain records so that such issues can be avoided in the future.
Since all defects are recorded at the same place along with their status, priority, assignee name, and output so the testing team can easily monitor which issues are resolved, which require time and which developer is usually creating most of the issues. In this way, an improved strategy can be developed for the future, and set targets are met promptly. So the idea of avoiding defects from the scratch no longer exists and one should know that no matter how effectively you develop a system there would be issues, you only need to manage them in a way that you can deliver a quality product in a given time and nothing can prove to be more helpful than a defect tracking software.
To ensure that the software is error-free in the final stage, the most important thing is to find and record the issues in a proper way which can be understandable by the development teams. All information regarding the defect should be mentioned .
Once the issue is recorded, the team is notified in real-time so that assigned people can work on the issue instantly and communication remains smooth.
As status is timely updated regarding the defect so when an issue is fixed by the developer the testing team can check the status and retest it.
Managing and testing multiple projects might seem daunting and confusing but with these tools, everything remains organized and processes remain separate from each other.
A good defect management tool surely creates a powerful impact on the software along with the team. Extensive details and features can be tracked in a matter of seconds and one can also create custom fields for an issue if you feel the need to mention more details. Once the issue is recorded and assigned, the person will be notified via email or some pop up so that they know they are expected to work on an issue and fix it in a given time. Usually, these tools are globally accessible so that limitation of location is also removed and one can perform the task at any time being anywhere. One can also define customized workflows as per requirement and get the task done. Testing teams that are still working around excel sheets need to know that they are missing something really significant and they need to update their processes and strategies in order to work effectively.
